Smart Safety Performance for Transit Operations

Across the eight-location network, 82% of incidents are attributed to preventable operator errors, leading to over 250 claims annually and costs exceeding $320K, which threatens insurance renewability. Critical data remains fragmented across disparate systems—including telematics, incident reports, HR, and training platforms—limiting integration and preventing holistic root-cause analysis or meaningful trend identification. As a result, the safety team lacks predictive capabilities and operates reactively, addressing issues only after incidents occur rather than proactively preventing them.